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Direct is a product of the MIT Press. MIT Press customer support is available Monday through Friday from 9:00 am to 5:00 pm Eastern Time. You might also find the help you need in our FAQ.

Customer Service

Contact our customer service team for questions regarding:

  • Purchasing MIT Press Direct eBook collections
  • Subscribing to MIT Press Direct eBook collections
  • Questions about usage statistics 
  • Free trials for institutions Technical issues 
  • Other requests or general feedback

Our Address

Journals and Digital Products Customer Service
The MIT Press
1 Rogers Street, Floor 3 Cambridge, MA 02142
Tel: +1 617-253-2889 or Tel: 800-207-8354 US/Canada
Fax: +1 617-577-1545 

Additional Contact Information

Sales

For information about free institutional trials, purchase and subscription options, and inquiries about licensing or pricing.

Customers in the US and Canada
Emily Farrell, Library Sales Executive 

Customers in all other territories
Jessica Lawrence-Hurt, International & Institutional Sales & Marketing Manager

Marketing/Promotional Materials

To request promotional items and other resources for increasing awareness and use of MIT Press Direct eBook collections among your patrons.

Amy Harris, Manager for Institutional Marketing




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