Xuan Vinh Vo: The current paper investigates the impacts of various types of digital technology (DT) on SMEs’ financial performance in Thailand. The data set covers the period 2018–21. The importance of Internet and computer technology (ICT) and the depth of DTs are also analyzed.
Some key takeaways from the paper are as follows: (1) types of DTs, size of firms, and sectors matter in analyzing the impacts of DTs on firms’ financial performance, particularly income and profits; (2) SMEs received significant benefits when DTs were considered in terms of e-commerce; and (3) the service sector tended to obtain much more benefits from utilizing e-commerce than the manufacturing sector.
The paper's main results include: (1) software-generated benefits are mostly for medium and large firms but are less crucial for small ones; (2) Internet access showed limited impacts in influencing firms’ financial performance, even in large firms; (3) technology depth generates...