Thoughtful Interaction Design: A Design Perspective on Information Technology
Erik Stolterman is Professor in the School of Informatics and Computing at Indiana University Bloomington, and the coauthor of Thoughtful Interaction and The Design Way (second edition), both published by the MIT Press.
5: The Product and Its Use Qualities
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The MIT Press. The Product and Its Use Qualities. In: Jonas Löwgren, Erik Stolterman; eds. . The MIT Press; 2007;
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