Transforming Enterprise: The Economic and Social Implications of Information Technology
William H. Dutton is Director of the Oxford Internet Institute, Professor of Internet Studies, and Professorial Fellow of Balliol College at the University of Oxford.
Brian Kahin is Senior Fellow at the Computer & Communications Industry Association in Washington, DC. He is also Research Investigator and Adjunct Professor at the University of Michigan School of Information and a special advisor to the Provost's Office. He is a coeditor of
Ramon O'Callaghan is Professor of Information Systems and Management at the School of Economics and Business Administration, Tilburg University, the Netherlands.
Andrew W. Wyckoff is Head of the Economic Analysis and Statistics Division, Directorate for Science, Technology, and Industry, Organisation for Economic Co-operation and Development, Paris.
IV: Sector Transformation
2004. "Sector Transformation", Transforming Enterprise: The Economic and Social Implications of Information Technology, William H. Dutton, Brian Kahin, Ramon O'Callaghan, Andrew W. Wyckoff
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