John M. Carroll is a professor in the School of Information Sciences and Technology at Penn State University, University Park, PA. He has been elected into the CHI Academy by The Association for Computing Machinery's Special Interest Group on Computer-Human Interaction (ACM SIGCHI) in recognition of his outstanding leadership and service in the field of computer-human interaction.
Stephen W. Draper, 1998. "Practical Problems and Proposed Solutions in Designing Action-Centered Documentation", Minimalism Beyond the Nurnberg Funnel, John M. Carroll
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