The BLEU metric has been widely used in NLP for over 15 years to evaluate NLP systems, especially in machine translation and natural language generation. I present a structured review of the evidence on whether BLEU is a valid evaluation technique—in other words, whether BLEU scores correlate with real-world utility and user-satisfaction of NLP systems; this review covers 284 correlations reported in 34 papers. Overall, the evidence supports using BLEU for diagnostic evaluation of MT systems (which is what it was originally proposed for), but does not support using BLEU outside of MT, for evaluation of individual texts, or for scientific hypothesis testing.
BLEU (Papineni et al. 2002) is a metric that is widely used to evaluate Natural Language Processing (NLP) systems which produce language, especially machine translation (MT) and Natural Language Generation (NLG) systems. Because BLEU itself just computes word-based overlap with a gold-standard reference text, its use as an evaluation metric depends on an assumption that it correlates with and predicts the real-world utility of these systems, measured either extrinsically (e.g., by task performance) or by user satisfaction. From this perspective, it is similar to surrogate endpoints in clinical medicine, such as evaluating an AIDS medication by its impact on viral load rather than by explicitly assessing whether it leads to longer or higher-quality life.
Hence the usage of BLEU to evaluate NLP systems is only sensible in the presence of validation studies which show that BLEU scores correlate with direct evaluations of the utility of NLP systems. In rough terms, a validation study involves evaluating a number of NLP systems (or individual output texts) using both a metric such as BLEU and a gold standard human evaluation, and then calculating how well the metric correlates with the gold-standard human evaluation.
Many such studies have been published, and in this paper I present a structured review of these studies. Structured reviews are literature reviews that are designed to be objective, repeatable, and comprehensive. In other words, whereas the author of a normal literature review uses their knowledge of the field to identify key papers and qualitatively summarize their findings, the author of a structured review identifies relevant papers via objective search criteria and extracts from each paper key information in a structured fashion. Structured reviews are widely used in clinical medicine to integrate evidence from many separate studies. In this paper, I use this methodology to address the question of whether BLEU is a valid evaluation technique.
2.1 Identifying Papers
The first step in the Prisma process for structured reviews (Moher et al. 2009) is to identify candidate papers by doing a well-defined search on relevant archive(s).
I used the ACL Anthology1 as the archive of candidate papers. The ACL Anthology is far from ideal, because it does not include many relevant studies. However, despite this problem I believe it is the best archive for a structured review in NLP. I also looked at Arxiv,2 but it is not suitable because it contains many papers that are drafts (not final versions) and also many papers that have not gone through a peer review process.
I searched the ACL Anthology using a title search on the search words listed in Figure 1; this was done in late June 2017. Title search is not ideal, but unfortunately the ACL Anthology does not support abstract or keyword search. I created an initial list of search terms myself, and expanded this by analyzing the titles of relevant papers suggested by colleagues. I quoted one search term, ”evaluating evaluation,” as otherwise it matched every paper that mentioned ”evaluation” in its title. Normal search was used on all other terms. I also automatically included all papers that presented results of the WMT conferences’ metric evaluation shared tasks, such as Bojar et al. (2016a).
Colleagues have subsequently pointed out to me several relevant papers that were published after June 2017, such as Novikova et al. (2017), or otherwise were missed by my survey. I have not added these papers to my survey (it is not appropriate to add individual papers to a structured review; the only way to include these papers would be to redo the entire survey with new criteria and end date). However, I have read all of these papers, and they are consistent with the core findings of my survey.
My survey is limited to BLEU, and does not look at other popular metrics such as METEOR (Banerjee and Lavie 2005). I focus on BLEU because I believe it is the most popular metric; indeed, Papineni et al. (2002) is one of the most cited NLP papers, according to Google Scholar, and has been given a NAACL Test of Time award.
2.2 Screening Papers
I screened the candidate papers by reading through them and selecting papers that met the criteria presented in Figure 2. If a paper presented several correlations between BLEU and human evaluations, I looked at the correlations individually and in some cases accepted some but rejected others.
2.3 Extracting Information from Papers
I tried to extract the information described in Figure 3 from each paper that made it through the screening process. However, in many cases I could not find all of this information in the paper.
Some of the papers surveyed (as well as many of the papers I excluded) gave interesting qualitative analyses of cases when BLEU provides misleading results. For example, Bouamor et al. (2014) explain BLEU’s weaknesses in evaluating texts in morphologically rich languages such as Arabic, and Espinosa et al. (2010) point out that BLEU inappropriately penalizes texts that have different adverbial placement compared with reference texts. These comments are interesting and valuable research contributions, but in this structured review my focus is on quantitative correlations between BLEU and human evaluations.
The full results of the survey are presented in the data file associated with this article.3 I summarize key findings here.
One important question is what level of correlation is sufficient for BLEU to be regarded as a valid proxy for human evaluation. I will use the following classification.
High: Correlation is 0.85 or higher
Medium: Correlation is between 0.70 and 0.85
Low: Correlation is between 0 and 0.70
Negative: Correlation is below 0
Many papers present more than one correlation between BLEU and human evaluations. The results presented here are based on treating each correlation as a separate data point. I also computed results on a paper-weighted basis, where if a paper presents n correlations, each of these correlations is given a weight of 1/n. Paper-weighted results are similar to the unweighted results, so I do not present them separately here.
One clear finding is that BLEU–human correlations are poor for NLG (Figure 4). For MT, they are poor for text-level correlations, but reasonable for system-level correlations (Figure 5). Hence the only kind of BLEU–human correlation that is mostly Medium or High in the surveyed papers is system-level BLEU–human correlations for MT.
My survey also included six BLEU-correlations for other types of NLP systems. I have not shown box plots for these because the data set is so small. Five of these correlations are Low; the sixth (reported in Graham ) is High.
Callison-Burch, Osborne, and Koehn (2006) and others (e.g., Figure 3 in Bojar et al. [2016b]) have suggested that BLEU is biased against certain technologies, and hence it correlates better with human judgments when it is used to evaluate systems built with similar technologies. Unfortunately, this survey cannot shed light on this question, because many papers do not say which technologies are used in the systems evaluated.
One striking result from the survey is the wide range of BLEU–human correlations reported, even for similar tasks. For example, this survey includes 10 papers that report results from WMT events (WMT07 to WMT16). Every one of these papers reports the correlation of BLEU with ranking-based human assessments of English–German and German–English MT systems in a news domain. One would hope that BLEU–human correlations would be similar in such a constrained context, but in fact correlations vary widely, as shown in Table 1. This suggests that whether BLEU correlates with human evaluations is very dependent on the details of the systems being evaluated, the exact corpus texts used, and the exact protocol used for human evaluations. If this is the case, then it is difficult to predict whether BLEU will correlate well with human evaluations in a new context. This is a concern, because surrogate endpoints are only useful if they can reliably predict outcomes (e.g., human evaluations) in new contexts.
|Event .||correlation type .||correlation for German–English MT .||correlation for English–German MT .|
|Event .||correlation type .||correlation for German–English MT .||correlation for English–German MT .|
4. Discussion: What Is a Good Gold-Standard Human Evaluation?
Surrogate endpoints such as BLEU are useful if they can reliably predict an outcome that is of real-world importance or is the core of a scientific hypothesis we wish to test. In a medical context, validation studies are expected to correlate the surrogate endpoint against direct measurements of the outcome of interest.
In NLP, human evaluations can be based on human ratings or rankings (intrinsic) or on measurement of an outcome such as task performance (extrinsic); they can also be carried out in laboratory or real-world contexts. The strongest and most meaningful evaluation is a real-world outcome-based evaluation, where a system is operationally deployed and we measure its impact on real-world outcomes.4
From this perspective, it is striking that few of the surveyed papers looked at task/outcome measures. Indeed, only one paper correlated system-level BLEU scores with task outcomes (Belz and Gatt 2008), and all such correlations in that paper were Low or Negative. None of the surveyed papers used real-world human evaluations; that is, they all used human evaluations performed in an artificial context (usually by paid individuals, crowdsourced workers, or the researchers themselves), rather than looking at the impact of systems on real-world users.
The most common way to measure real-world effectiveness in computing is with A/B testing, where different real-world users of a service are given access to different systems. A/B testing is most often used to measure user satisfaction, but it could also be used to measure extrinsic outcomes such as post-edit time in an MT context. I suspect that many commercial providers of online NLP services have carried out a considerable amount of A/B testing. I realize that the results of such tests are commercially confidential, but if it were possible for such providers to publish correlations between their A/B tests and BLEU, that would be very helpful in assessing the validity of BLEU.
I am not suggesting that academic researchers evaluate systems using task/outcome-based real-world A/B testing—this is clearly not feasible. What I am saying is that the results of real-world A/B testing could be used to determine contexts in which BLEU reliably had good correlation with real-world effectiveness. Researchers could then confidently use BLEU as a surrogate endpoint in these contexts.
5. Conclusion: Is BLEU Valid?
BLEU was originally proposed for diagnostic evaluations of MT systems, that is, as a technique for allowing researchers and developers to quickly ”weed out bad ideas from good ideas” (Papineni et al. 2002, page 311). I think the surveyed papers support this use of BLEU, since most of the system-level BLEU–human correlations for MT reported in the survey are Medium or High (Figure 5).
However, the evidence does not support using BLEU to evaluate other types of NLP systems (outside of MT), and it does not support using BLEU to evaluate individual texts rather than NLP systems.
Also, BLEU should not be the primary evaluation technique in NLP papers. Researchers can use it for diagnostic evaluation when developing their ideas. However, when they present evidence to the community (e.g., via an ACL paper) that their approach is effective (scientific hypothesis testing), this evidence should not be based primarily on BLEU. This is because of the following concerns about the validity and reliability of BLEU:
There are a wide range of correlations between BLEU and human evaluations, even in very similar tasks (e.g., Table 1). This suggests that the correlation is dependent on contextual factors.
The human evaluations in the validation studies surveyed do not directly measure real-world outcomes. I suspect these studies would not be regarded as acceptable by the standards of medical research (Section 4).
BLEU has technological biases that we do not understand. This is especially worrying as new technologies such as neural networks become more prominent; we do not know if BLEU is ”fair” to such technologies.
Many thanks to the anonymous reviewers and my colleagues at Aberdeen for their very helpful comments. I’d also like to thank the many people who responded to my talks and blog posts about metric evaluation for their suggestions and comments.
Examples are given in https://ehudreiter.com/2017/01/19/types-of-nlg-evaluation/.