Policy Instrumentation: The Object of Service Design in Policy Making

Helena Polati Trippe is a service designer with a specialism in policy, public services, data, and housing. She is a practicing service designer at the Government Digital Service looking at digital identities and data sharing across government. Trippe worked for many years on housing policy delivery and previously co-founded an open data business to address housing affordability in the private rented sector. She is a Visiting Lecturer at Loughborough University and the Royal College of Art. Trippe earned a PhD in Service Design from the Royal College of Art, an MSc in Urban Geography from the London School of Economics, and a BSc in Sociology and Cultural Studies from Goldsmiths College, University of London.