The 80–20 Debate: Framework or Fiction? How Much Development Work Is Standardized across Geographies, and How Much Is Customized for Local Conditions

Lesley-Anne Long is the Global Director at mPowering Frontline Health Workers, a public-private partnership launched by USAID to help end preventable child and maternal deaths. Lesley-Anne is a former family lawyer and former dean of a faculty of health and social care; she has published works on issues of law, global health, social justice, and child rights. For information on mPowering Frontline Health Workers, visit www.mpoweringhealth.org.

Sara Chamberlain is a Tech Laureate and the Head of Information Communication Technology for BBC Media Action in India. Sara is responsible for developing mobile services for base-of-the-pyramid subscribers and community health workers at scale. Sara has been at the forefront of digital communications in the development sector for 18 years, including seven years spent designing and developing mobile services in Asia, which have won a number of awards, including a GSMA social impact award, a Microsoft education award, and a Vodafone Mobile for Good award.

Kirsten Gagnaire is Executive Director of the Mobile Alliance for Maternal Action. Before joining MAMA, Gagnaire was the Ghana Country Director for the Grameen Foundation and led the initial implementation of MOTECH. She was the Founder of the Social Enterprise Group and Sustayne, and has a depth of experience and passion for addressing social and environmental issues through profitable business ventures. Previously, Gagnaire was Administrator of Strategic Planning at Casey Family Programs.