Abstract
The role of the ombudsman is perhaps the least well understood in the field of alternative dispute resolution (ADR). This essay introduces readers to the differing conceptions of the role; the sometimes fractious divide that has existed in the past between “classical” and “organizational” ombudsmen; and a collection of essays by four well‐known practitioners that shed light on what it is ombudsmen do; the kinds of disputes they deal with and how they operate; how they view their role (and how others view it); and both the possibilities and limitations of the ombuds function.
REFERENCES
Brophy
, M.
1998
. The Ombudsman as a means of dispute resolution
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Address presented at the annual meeting of the International Bar Association, Section on General Practice, Administrative and Constitutional Law Committee. Vancouver, Canada. September, 1998
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Hill
, L.B.
1997
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Address presented at the 1997 Spring meeting of the American Bar Association Section of Administrative Law and Regulatory Practice. Washington, 18 April 1997
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Menkel‐Meadow
, C.
2000
. Introduction essay
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Mediation: Theory, practice, and policy
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: Dartmouth and New York University Press
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© 2000 Plenum Publishing Corporation
2000
Plenum Publishing Corporation
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