Book reviewed in this article:

Robert R. Blake and Jane Srygley Mouton, Solving Costly Organizational Conflicts (San Francisco: Jossey‐Bass, 1984).

David Ewing, Justice on the Job (Boston: Harvard Business School Press, fall, 1989).

William L. Ury, Jeanne M. Brett, and Stephen B. Goldberg, Getting Disputes Resolved: Designing Systems to Cut the Costs of Conflict (San Francisco: Jossey‐Bass, 1988).

Alan F. Westin and Alfred G. Feliu, Resolving Employment Disputes Without Litigation (Washington: The Bureau of National Affairs, 1988).

James T. Ziegenfuss, Organizational Troubleshooters: Resolving Problems with Customers and Employees (San Francisco: Jossey‐Bass, 1988).

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© 1989 Plenum Publishing Corporation
1989
Plenum Publishing Corporation
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