Widely used learned metrics for machine translation evaluation, such as Comet and Bleurt , estimate the quality of a translation hypothesis by providing a single sentence-level score. As such, they offer little insight into translation errors (e.g., what are the errors and what is their severity). On the other hand, generative large language models (LLMs) are amplifying the adoption of more granular strategies to evaluation, attempting to detail and categorize translation errors. In this work, we introduce x comet , an open-source learned metric designed to bridge the gap between these approaches. x comet integrates both sentence-level evaluation and error span detection capabilities, exhibiting state-of-the-art performance across all types of evaluation (sentence-level, system-level, and error span detection). Moreover, it does so while highlighting and categorizing error spans, thus enriching the quality assessment. We also provide a robustness analysis with stress tests, and show that x comet is largely capable of identifying localized critical errors and hallucinations.

Hallucinated translations can severely undermine and raise safety issues when machine translation systems are deployed in the wild. Previous research on the topic focused on small bilingual models trained on high-resource languages, leaving a gap in our understanding of hallucinations in multilingual models across diverse translation scenarios. In this work, we fill this gap by conducting a comprehensive analysis—over 100 language pairs across various resource levels and going beyond English-centric directions—on both the M2M neural machine translation (NMT) models and GPT large language models (LLMs). Among several insights, we highlight that models struggle with hallucinations primarily in low-resource directions and when translating out of English, where, critically, they may reveal toxic patterns that can be traced back to the training data. We also find that LLMs produce qualitatively different hallucinations to those of NMT models. Finally, we show that hallucinations are hard to reverse by merely scaling models trained with the same data. However, employing more diverse models, trained on different data or with different procedures, as fallback systems can improve translation quality and virtually eliminate certain pathologies.