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Table 9: 
F1 score of different intent type. “Recom.” represents “Recommend”.
 General Inform Request Recom NoOffer Select 
BERTNLU 99.45 94.67 96.57 98.41 93.87 82.25 
– context 99.69 90.80 91.98 96.92 93.05 68.40 
 General Inform Request Recom NoOffer Select 
BERTNLU 99.45 94.67 96.57 98.41 93.87 82.25 
– context 99.69 90.80 91.98 96.92 93.05 68.40 
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