The top 5 topics (ordered by frequency) discussed in the reviews revealed by the AE for low, medium, or high scoring hotels.
| Low Scoring Hotels . | Medium Scoring Hotels . | High Scoring Hotels . |
|---|---|---|
| Location-Positive (92.5%) | Room-Positive (67.6%) | Staff-Positive (81.3%) |
| Metro-Positive (52.5%) | Staff-Positive (64.2%) | Location-Positive (74.9%) |
| Staff-Positive (46.8%) | Location-Positive (48.9%) | Room-Positive (47.3%) |
| Staff-Negative (45.0%) | Metro-Positive (38.2%) | Facilities-Positive (29.4%) |
| Facilities-Negative (44.6%) | Facilities-Negative (31.2%) | Metro-Positive (23.9%) |
| Low Scoring Hotels . | Medium Scoring Hotels . | High Scoring Hotels . |
|---|---|---|
| Location-Positive (92.5%) | Room-Positive (67.6%) | Staff-Positive (81.3%) |
| Metro-Positive (52.5%) | Staff-Positive (64.2%) | Location-Positive (74.9%) |
| Staff-Positive (46.8%) | Location-Positive (48.9%) | Room-Positive (47.3%) |
| Staff-Negative (45.0%) | Metro-Positive (38.2%) | Facilities-Positive (29.4%) |
| Facilities-Negative (44.6%) | Facilities-Negative (31.2%) | Metro-Positive (23.9%) |